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NexRep and Five9: A 16-Year Relationship Built on Trust

NexRep case study cover

NexRep operates outsourced full-service call centers that provide multichannel customer service and direct response sales for hundreds of enterprise companies across multiple industries. For more than 16 years, NexRep has turned to Five9 to power its technology transformation. Read how:

  • NexRep and Five9 have shared ideals of innovation
  • Intuitive technology condenses training time for faster new agent deployment
  • NexRep achieved a 90% retention rate for agents employed more than 30 days.

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