Outbound Call Center Software from Five9
Qualify More Prospects, Close More Sales
- Partnerships with leading workforce management vendors
- Workforce automation tools help you meet key performance indicator (KPI) goals
- Forecasting and scheduling tools help you build an accurate staffing model
- Automatic ACD and outbound dialer data collection lets you align resource needs and calling patterns to minimize labor costs
- Insight tools and real-time alerts help ensure service levels and customer satisfaction by staying informed about agent performance — whether they're remote or on-premise
Five9 Makes Your Call Center More Productive
The Five9 Predictive Dialer automates the dialing process and only connects agents to calls that are answered by a live prospect. The Predictive Dialer filters out no-answers and busy signals while adaptively controlling the dialing pace for each campaign. With the Predictive Dialer, contact centers experience a boost in talk time with live prospects as high as 300%. Factor in advanced reporting tools and CRM integrations, and Five9 is the clear choice for your outbound call center.
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Leading Brands Choose Five9
Build Trust with Your Customers
“Whether calm seas or the middle of a storm, Five9 delivers.”
Pay Only for What You Need
- Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.
No Long-Term Contracts
- Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.
No Infrastructure Costs
- All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.
- Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.
What people are saying about our Contact Center Software...
The NexRep contact center is different from other contact centers in that a hundred percent of our agents are virtualized at home and we're able to route contacts – whether it be voice, emails, chats, SMS, or even social media – through the cloud directly to the homes of our agents.