Five9 Social Engagement
Timely follow-up to mentions of your business’ brands or products in social media can make the difference between creating loyal customers and viral disasters. Five9 Social Engagement, powered by Five9 Workflow Automation, automates the process of interacting with your socially engaged customers to ensure prompt and consistent responses.
Five9 Social Engagement helps your business respond intelligently to social media mentions to create positive business outcomes and exceptional experiences.
Read this data sheet to learn:
- How combining social media with contact center communications leads to more engaged customers
- How to tailor outreach according to business priority, issue urgency, and other key factors
- The features and benefits of Five9 Social Engagement