Company positions to continue record revenue growth
PLEASANTON, Calif. – July 27th, 2011 – Five9 Inc., the global leader in cloud-based call center software, announced today that call center industry veteran Tom Schollmeyer has joined the company as Chief Technology Officer. Mr. Schollmeyer has a long and distinguished history successfully driving technology and process innovation for large enterprise contact centers.
Mike Burkland, Chief Executive Officer of Five9, said, “I am thrilled that Tom is joining Five9. As a 15-year veteran of the call center industry, with an outstanding track record of technology innovation and delivery, Tom is the right person to lead Five9’s technology organizations. Tom’s experience delivering call center technology as well as running large call center operations provides a unique blend of experience and talent that sets him apart from others in this industry.”
In his new role, Mr. Schollmeyer will be responsible for Product Development, Data Centre Operations, and Product Management. “I am excited to be joining Five9,” he said. “The company is revolutionizing call center software the way that Salesforce.com revolutionized CRM software. With revenue growth in excess of 50% for the last three years running, Five9 is rapidly becoming the breakaway leader in this market. As a profitable, 250-person company that is currently processing over 1 billion calls annually through its platform, Five9 has established itself as a sizable player in the rapidly growing cloud-based call center software market.”
Previously, Mr. Schollmeyer served as Contact Centre Operations Practice Leader for OneSource, as well as Vice President of Telecom and Technology for eTelecare Global Solutions, where he supported the growth of the company from 5,000 to more than 15,000 call center agents with high-availability technology platforms. Mr. Schollmeyer came to eTelecare from Phase 2 Solutions, where, as CIO, he grew the company from 200 call center agents to over 2,800 agents in two years. He was also the founder of several successful companies in the Interactive Voice Response market, including ASA Solutions, which was named a Dun & Bradstreet Top 100 Fastest Growing Company.
Five9 is the leading global provider of cloud-based call center software for Sales, Marketing and Support. The award-winning Five9 Virtual Call Centre and Predictive Dialer serve customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that provides the best technology, improves agent productivity, and delivers business flexibility. For more information, visit www.Five9.com. Like Five9? Tell your friends: www.Facebook.com/CallCentreSoftware