Skip to main content

Optimum Bundle

All capabilities of the Premium Bundle plus WFO capabilities to manage and motivate onsite or remote teams.

Get the most from your workforce and optimise your customer experience. Highlights of this bundle:

  • Improve staffing accuracy with workforce management.

  • Maximise agent performance with quality management.

  • Proactively reach out to customers to reduce inbound traffic and enhance the customer experience.

easset_upload_file53135_96987_e

Sign up and learn more about our Solution Bundles.