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Ultimate Bundle

All capabilities of the Optimum Bundle plus analytics and workflow automation tools and apps.

Streamline agent workflow to maximise customer experience. Highlights of this bundle:

  • Quickly identify and automate repetitive agent tasks and complex workflows.

  • Use Five9 pre-package workflow apps like Proactive Notifications to support immediate updates, information and interactions with customers.

  • Save agent and supervisors crucial time on work activities and allow them to focus on what is the most important - the customers.

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