Five9 Adapter for Oracle B2C Service
With the Five9 Adapter for Oracle B2C Service, organizations can solve customer issues quickly and effectively with unified web, social, and contact center experiences. The Five9 adapter combines contact center controls natively in a single, intuitive user interface to help agents work within the already-familiar CRM environment.
Read this data sheet to learn:
- How to drive greater business results with the Five9 Adapter for Oracle B2C Service
- Five9 and Oracle features that work together to engage your customers with greater ease and speed
- How contact centers can utilize real-time analytics and metrics to make smarter, more informed decisions