Five9 Liftoff for Genesys PureConnect
In May 2022, Genesys alerted PureConnect users that it was winding down sales, R&D, and support for PureConnect.
Overcome the end of support for PureConnect by easily moving to the cloud to provide a better experience for agents and customers alike. Five9 makes moving to the cloud a positive experience by empowering you with guidance, partnership, services, and continued support.
Five9 offers features and functionality in the following areas:
- Unified communications
- Quick-start IVR and IVA
- Next-level reporting
- Omnichannel interactions and outbound communications
Learn more about how Five9 can improve your contact center operations and provide a more human customer service experience.