Five9 Outbound Contact Centre

Five9 Outbound Contact Centre Datasheet Screenshot

Improve your sales performance and empower your agents to be more productive.

Five9 supports a number of outbound automation capabilities to help you maximize selling time. Whether your sales organisation is B2B, B2C, high volume, low volume or highly automated, the Five9 solution can help you empower your agents and close more sales.

Features

  • Automated Dialler Technologies
    - Predictive Dialler
    - Power Dialler
    - Progressive Dialler
    - Preview Dialler
    - TCPA Manual Touch Mode
  • Campaign & List Management
  • CTI Screen Pop
  • CRM Integrations
    - Salesforce
    - Oracle
    - Zendesk
    - Microsoft Dynamics
    - ServiceNow
  • Web Callback
  • Agent Scripting
  • Real-Time DNC List Management
  • FTP Data Import
  • Outbound Call Priority
  • Disposition Timers and Redials
  • Answering Machine Detection
  • Automatic Voicemail Laydown
  • Time Zone Rules Dialling
  • Vertical Dialling Mode
  • List Penetration Dialling Mode
  • Local Caller ID
  • Quality Monitoring
  • Voice Recording
  • Standard and Custom Reports
  • Remote Agents

Download the Five9 Outbound Contact Centre Data Sheet

All fields required. By submitting this form you are agreeing to Five9's Privacy Policy and Terms & Conditions.