Why Integrate Microsoft Dynamics 365 and Your Contact Centre
Understanding your customers is more important than ever—especially the ability to do so through the Microsoft Dynamics 365 CRM environment. Integrating Microsoft Dynamics and the Five9 Intelligent Cloud Contact Center allows you to deliver a more human customer service experience though a single-pane customer service and sales platform.
Read this infographic to learn:
- The importance of integrating your Microsoft Dynamics 365 CRM and the Five9 Intelligent Cloud Contact Center
- How many customers expect agents to resolve their issue in 15 minutes or less
- How many customers say it’s important for businesses to have information about their past interactions with them