Contact Center Resources: Get to Know the Five9 Cloud
Five9’s cloud contact center solution provides greater flexibility at a fraction of the cost of on-premise systems. Find out how Five9 can activate your business.
El programa Five9 Liftoff para Cisco ofrece a los usuarios de Contact Center Enterprise y Express una serie de capacidades para facilitar la transición de los sistemas locales a Five9.
Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences in a digital era.
In addition to being essential for fielding service questions, contact centers must also securely handle protected personal information (PPI), payment card information (PCI), and additional regulated data. As data protection and security standards continue to evolve, organizations must figure out ways to capture payment information to help customers while also staying compliant to avoid large fines.
Five9 Performance Dashboard aligns goals, increases performance transparency and alignment, and fosters collaboration to instill a culture of high performance and accountability. Download the whitepaper today to learn more.
The Five9 Liftoff for Genesys program offers Genesys users a series of capabilities to ease the transition from Genesys to Five9. Depending on your needs, the transition can happen in stages or all at once. At each step, Five9’s experienced, former Genesys technical staff make the transition to Five9 as smooth as possible.
