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Journey to the Cloud

How People, Technology, and Culture Turned the Five9 Lead-Development Team into a High-Performing Unit

Providing the right mix of tech and teaching:

Hire, motivate, train, and retain a high performing team; every manager strives to perfect these disciplines. This book has real life examples of each as well as best practices from the Five9 Lead Development organization that can be applied to all sales or marketing teams.

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Whether you run a contact center, or run your organization, this book is for you. Spread the love and send to your peers who may benefit from these tips and tricks!

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