Data Sheet: Integration with Salesforce

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Learn how Five9 enriches the Salesforce user experience by integrating its best-of-breed contact center solutions into the application, taking agent productivity to new heights. This data sheet covers integration features including:

  • Iser-centric agent experience integrated as a single desktop for Sales Cloud and Service Cloud
  • CTI Integration via Open CTI
  • Click-to-dial functionality
  • Synchronization of customer lists and data
  • And more

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