Move Your Contact Center to the Five9 Cloud

Deploy Quickly, Scale on Demand, Contain Costs

  • Implement cloud solutinos quickly and get your contact center up and running in weeks, not months
  • Enjoy high flexibility at a low cost
  • Experience more uptime and availability than with on-premise solutions
  • Respond easily and rapidly to changing business needs by scaling up or down

Five9's Cloud Platform Makes Call Centers More Productive

With Five9, you enjoy all of the contact center features offered by an on-premise solution but without the large infrastructure costs or inflexibility. With Five9’s easy-to-use interface, agents can focus their energy on high-value customer interactions rather than navigating unintuitive contact center software.

Factor in the cost savings associated with the cloud as well as the harder-to-quantify benefits like flexibility and scalability, and you’ll understand why a cloud solution is the best for your inbound, outbound, or blended contact center needs.


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Easy, Rapid Scaling

Add or subtract licenses to respond to changes in demand. PRicing is based on number of seats. Only pay for what you need.

No Hardware Costs

No special hardware or system purchases are necessary to run Five9. All you need is a computer, Internet, and a headset.

Locate Agents Anywhere

Tie together call centers around the world or tap into an at-home workforce. Administrator tools let you monitor agent and system performance.

Top 10 Reasons to Move Your Contact Center to the Cloud

Find out the top 10 advantages of cloud contact centers over traditional on-premise solutions and gain an understanding of why everyone is moving to the cloud.


Inbound Call Centers


Omnichannel Call Centers

Social, Mobile, Email, & Chat

Outbound Call Centers

TCPA, Predictive, Power, & Progressive Dialers

Blended Call Centers

Integrated Outbound, Inbound, & Omnichannel


Simple Pricing

Month-to-Month or Annual

Our pricing is simple. No long-term contracts. Monthly or annual pricing is based on the number of seats.

Cloud Based

From 3 to 1,000+ Agents

No special hardware or system purchases are necessary to run Five9. All you need is a computer, Internet, and headset.

Voice Quality

We Use Top-Tier Providers

Crystal clear voice quality using voice lines from premium providers, such as Comcast and AT&T.

CRM Integration

Salesforce, Oracle, NetSuite

Five9 integrates with all the leading CRM packages including Salesforce, Oracle, and NetSuite.

Call Center Versatility

Inbound, Outbound, & Blended

Five9 works in all calling environments, supporting inbound, outbound, and blended needs.

Five9 Is Positioned Highest in Ability to Execute

In Gartner Magic Quadrant for Contact Center as a Service

Independent industry analyst firm Gartner named Five9 a Leader in the Magic Quadrant for Contact Center as a Service. Download the report and learn how Five9 stacks up against the competition.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Five9. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Award Winning Software

Aragon Research
Gartner MQ
Frost & Sullivan

Five9 has been honored with recognition from analysts and industry publications including Gartner, Aragon Research, and Frost & Sullivan

Pay Only for What You Need

Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.

No Long-Term Contracts

Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.

No Infrastructure Costs

All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.

No Surprises

Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.