Aragon Research Note: Essential Requirements for Customer Journey Mapping Technology

What you need to know about customer journey mapping from industry analyst, Jim Lundy:

  • What can you do to reach the digital objectives of better customer interactions, better services and products, and a better offer to demand balance?
  • The importance of customer journeys in today’s hyper competitive world
  • The important technology features that support Customer Journey Mapping
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Five9 Explains the Customer Journey Map

Today’s enterprise companies want to better understand customers through data. Read this eBook to learn more about how customer journey maps can help you to sell more, serve better and efficiently market.


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On-Demand Webcast: The Future of Customer Journey

The race to win new customers is getting harder and targeting buyers is becoming more sophisticated. Please join Five9, Salesforce, Altocloud and Aragon Research for our Summer Briefing Series: Winning with Customer Journeys. Learn how Customer Journey Maps are being used to attract, nurture and ultimately win new clients and how the leading developers of customer journey experiences are driving innovation.

Jim Lundy, CEO of Aragon Research, will kick off the event, and then moderate a panel discussion with industry thought leaders from Altocloud (Barry O’Sullivan), Salesforce (John Hernandez) and Five9 (Gaurav Passi). 

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