Five9's Award-Winning Call Center Solution Strengthens Microsoft Dynamics Value Proposition
SAN RAMON, Calif., U.S.A. – March 29, 2012 – Five9 Inc., the global leader in cloud-based call center software, announced today the availability of its award-winning solution, the Five9 Virtual Call Center, on Microsoft's Dynamics Marketplace.
By integrating Five9’s comprehensive call center functionality with Microsoft Dynamics, employees across an organization will improve their productivity dramatically:
- Sales and marketing teams can generate more leads, faster, with higher qualification rates.
- Customer service and support representatives can immediately access critical information to resolve customer inquiries with the first call.
- Finance and collections departments can improve communications with customers and reduce outstanding accounts receivables.
“Five9 is the dominant leader in the cloud-based call center market, with the greatest market share of customers.” said Mike Burkland, Chief Executive Officer of Five9. “Continuous innovation is what made us successful as a company, and now our latest solution delivers the leading call center technology, improved agent productivity and greater business flexibility to all Microsoft Dynamics customers.”
Five9 is the leading global provider of cloud-based call center software for Sales, Marketing and Support. The award-winning Five9 Virtual Call Center and Predictive Dialer serve customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that provides the best technology, improves agent productivity, and delivers business flexibility.
For more information, visit www.Five9.com.
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