Company appoints experienced telecommunications executive Artemio "Junie" Pama to lead new office; representing first US company to bring on-demand call center technology to Southeast Asia
PLEASANTON, Calif. and MAKATI CITY, Philippines (July 7, 2005) — Five9, Inc., the leader in on-demand contact center solutions, today announced the opening of an office in the Philippines. The new office, located in the premier business district of Makati, will focus on sales and support, and help Five9 accelerate its expansion into Southeast Asia, which is rapidly emerging as the next high-growth area for the outsourced call center industry. To guide the expansion and oversee the new office, Five9 has hired Artemio "Junie" P. Pama, Jr. as country manager. In this position, Pama will be responsible for all sales and marketing activities throughout the region.
"We are extremely excited to be the first provider of on-demand contact center solutions in Southeast Asia, and we expect it to be a high growth area during the next few years," said Brian Silverman, CEO of Five9. "We are equally delighted to have Junie leading our efforts in the region. With his extensive telecommunications experience and knowledge in sales and marketing, I am confident that he will be integral to the success of Five9 Philippines."
Five9 has already made significant inroads into the Philippines market, having already acquired dozens of customers in the past ten months, and will use this new sales office to accelerate its growth in the market. Pama comes to Five9 with more than 15 years of telecommunications sales and marketing management experience in voice and data communications. Prior to joining Five9, Pama consulted to two Filipino government agencies, the Office of the Presidential Adviser on Food Security and the Office of the Assistant Secretary Regional Operations Group, Department of Trade and Industry, on their ICT strategy. Before that, he held a variety of senior executive positions in sales and marketing at Bayantel, Broadband Philippines, Multimedia Telephony, Inc., Globe Telecoms and Smart Communications.
"Five9 is addressing the on-demand contact center market in Southeast Asia at its onset and is providing a quality service at an extremely attractive price," said Pama. "I look forward to running Five9's sales and marketing initiatives in this region, and using my experience in telecommunications to drive Five9 to the position of market leader in the on-demand contact center space."
The Five9 Virtual Contact Center™ enables companies of any size to build a comprehensive, feature-rich contact center - anywhere in the world - without any hardware, software, or upfront capital expenditures. In addition to the cost savings, Five9's on-demand service allows for easy set-up and administration of at-home agent workforces as well as singular or distributed, multi-site centers to act as one, regardless of geographic location.
The new office is located at 1100 88 Corporate Center, Valero cor Sedeno Sts. Salcedo Village, Makati City, Philippines and can be reached by phone at +63 2 754 8043 or e-mail at firstname.lastname@example.org.
About Five9, Inc.
Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Call Center™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any call center. For more information, visit http://www.five9.com.