Cary Fulbright to Discuss VoIP in the Contact Center at Leading VoIP Event in Fort Lauderdale - Broward County Convention Center.
PLEASANTON, Calif. (November 15, 2005) — Five9, Inc. today announced that Cary Fulbright, vice president of marketing and products, has accepted an invitation to participate on a panel titled, Benefits of VoIP in the Contact Center at TMC's INTERNET TELEPHONY® Conference & EXPO East 2006 on Wednesday, January 25 at the Fort Lauderdale - Broward County Convention Center.
INTERNET TELEPHONY® Conference & EXPO, held January 24-27, 2006, is the world's largest and best-attended VoIP trade show. Last October, the show drew over 7,000 buyers and sellers of VoIP products and services to Los Angeles. For this upcoming January show, TMC projects total attendance to exceed 8,000.
"With the emergence of on-demand solutions, the benefits of VoIP in the contact center are increasingly becoming well-known and utilized," said Cary Fulbright, vice president of marketing and products at Five9. "The INTERNET TELEPHONY Conference is a great venue to discuss the use of innovative telephony technologies, and I am looking forward to sharing Five9's experiences and views on this topic."
"We are very pleased that Cary Fulbright will be participating in this year's show. Five9 is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on VoIP in the Contact Center," said TMC president and conference co-chair, Rich Tehrani. "Over the past twelve months, widespread adoption of VoIP by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY® Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits."
Registration for the show is now open. Anyone interested may register by visiting http://www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez at 1-203-852-6800, ext. 146 or at firstname.lastname@example.org.
About The Five9 Virtual Call Center™
The Five9 Virtual Call Center™ enables companies of any size to build a comprehensive, feature-rich contact center - anywhere in the world - without any hardware, software, or upfront capital expenditures. In addition to the cost savings, Five9's on-demand service allows for easy set-up and administration of at-home agent workforces as well as single-site or distributed, multi-site centers to act as one, regardless of geographic location.
Built from the ground up by Five9 to eliminate third-party license fees and ensure costs are kept low, any business with just a PC and a broadband connection can afford a comprehensive suite of applications including: Automatic Call Distribution (ACD), Predictive Dialer, Customer Relationship Management (CRM), Interactive Voice Response (IVR), Computer Telephony (CTI), Remote Agent Capabilities, Skills-based Routing, Recording, Silent Monitoring, Real-time Reporting, Chat, and Centralized Management.
About Five9, Inc.
Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Call Center™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any call center. For more information, visit http://www.five9.com.