CX Index

Survey / Voice of the customer application integrated with Five9 for optimal customer outcomes.

Product Details

The CX Index and Five9 integration will enable you to have the contextual data that is necessary to deliver valuable improvements to your customer experience. The host of functions have been carefully designed to help you to increase agent engagement and achieve significant operational improvements, improved customer loyalty and reduced customer effort.

Omnichannel

Capture feedback from the customer through the channel you and the customer prefer.

Integrated Analytics

The integration of meta-data from Five9 means the of your customer feedback is second to none.

Quick Setup

We’ve done most of the heavy lifting up front so getting up and running quick seamless.

Social Listening and Social Advocate

Automate the process of having your satisfied customers advocate your brand.

Languages

Support

Website

Additional Documentation

Languages

English

Support

info@cxindex.com

Website

https://cxindex.com/

Additional Documentation

CX Index Brochure