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TrueVoice by Deloitte
Behavior and emotion analytics to transform your contact center.
Product Details
TrueVoice’s AI unearths the rich actionable insight buried within customer interactions. Together, Deloitte (a Gartner Analytics Visionary) and Five9, enable TrueVoice clients to optimize their contact center operations on an on-going basis.
Transformed Customer Experience
Empower agents to deliver great service.
Enhanced Efficiency
Optimize contact center processes to reduce operational costs.
Reduced Risk
Monitor all customer interactions to enhance regulatory compliance and reduce risk, helping you protect your most vulnerable customers.
Improved Customer Satisfaction
Benchmark interactions to promote consistent outcomes for all customers.
Languages
Support
Website
Additional Documentation
Languages
English and more
Support
Website
https://www.deloitte.com/truevoice
Additional Documentation