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- Artificial Intelligence
- Chat and SMS
- Compliance Tools
- Customer Relationship Management
- Knowledge Management
- Recording Support
- Systems Integrators
- UC and Collaboration
- Visualization, Dashboards, and Automation
- Workflow Optimization
- Workforce Optimization
Refreshing business software that your teams and customers will love.
Delight your customers, every step of the way. You’ll know what we mean when you try our products.
Keep Track of Conversations
Prioritize, categorize, and assign tickets so you never lose track of them.
Resolve Issues Together
Work together as teams to quickly and efficiently solve customer problems.
Discuss specific parts of tickets with experts from across your company to figure out the best solutions.
Share ownership of tickets with other teams without losing visibility into progress being made on the issue.
Support Across All Channels
Unify and manage all support-related communications from multiple channels on a single platform.
Increase your support and sales productivity with more features and solutions from Freshworks.