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Oracle CX Cloud
Deliver a more meaningful customer experience, every time
Product Details
The integration of Oracle Service Cloud with the industry-leading Five9 cloud contact center technology creates a powerful, flexible customer service platform. Together, Oracle and Five9 allow you to easily maximize every customer interaction. By combining both technologies, organizations can provide the kind of customer experience that sets them apart from competitors, while lowering costs and increasing efficiency.
Perfect Fit
It’s no secret that a great customer experience leads to customer advocates and higher revenue. Five9 supercharges Oracle Service Cloud to enable more meaningful interactions and a more memorable customer experience
Simple and Powerful
Organizations that choose Oracle Service Cloud and Five9 are serious about delivering great service to customers. Agents enjoy a single, streamlined, multichannel desktop, eliminating swivel chair, solving customer issues quickly, empowering agents by offering relevant information at the right time
Enterprise-Class
Together Five9 and Oracle Service Cloud provide a modern multichannel service solution that is scalable, reliable and secure.
Languages
Website
Additional Documentation
Languages
English
Website
https://www.oracle.com/applications/customer-experience/service/
Additional Documentation
Five9 Adapter for Oracle CX Service Datasheet
Build a Next-Generation Contact Center: Exclusive Case Study