Selligent Experience Cloud

Selligent enables businesses to deliver ultra-personalized and highly relevant customer experiences that speed time to value swiftly and at scale.

Product Details

Together, with decades of cloud expertise, Five9 and Selligent enable businesses to improve customer experiences, provide better service, improve agent productivity, and reduce overhead on contact center operations – all to help drive transformation that increases revenue.

Gain an end-to-end view of the customer journey

    Leverage historical customer data from various sources to improve every customer experience

    Empower agents

    Provide insights to improve cross-sell and up-sell opportunities

    Shift from reactive to proactive support model

    Proactively engage customers via outbound interactions and trigger outbound messages to customers, resulting in positive business outcomes

    Closed-loop feedback

    Engage customers on their channel of choice with a personalized post-engagement survey or offer based on positive/negative experience

    Languages

    Support

    Website

    Additional Documentation

    Languages

    English

    Support

    cxteam@selligent.com

    Website

    https://www.selligent.com/

    Additional Documentation

    Visual Value Proposition