Zoom, Inc.
A Video-First Unified Communications Platform
Product Details
Zoom and Five9 have partnered to deliver a Native integration which enables efficient on-net SIP trunk peering and provides easy-to-manage call routing options for Zoom Phone users.
SIP Peering
Zoom Phone connects seamlessly with the Five9 platform via a SIP connection. This connection eliminates any additional toll charges due to transfer between Zoom Phone and Five9
Simple Zoom Phone to Five9 Transfers
Callers to the Zoom Phone system can be sent to Five9 agents via an automated process or via an agent. Either way, the caller's experience is seamless and smooth
Create a Unified Communications Environment
The Zoom Five9 integration will connect the contact center to the entire organization, extending the reach of the contact center to the right resources the first time
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