Oracle CX Cloud

Deliver a more meaningful customer experience, every time

Five9 Plus Adapter for Oracle Service Cloud

The integration of Oracle Service Cloud with the industry-leading Five9 cloud contact center technology creates a powerful, flexible customer service platform. Together, Oracle and Five9 allow you to easily maximize every customer interaction. By combining both technologies, organizations can provide the kind of customer experience that sets them apart from competitors, while lowering costs and increasing efficiency.

Features/Benefits

Perfect Fit

It’s no secret that a great customer experience leads to customer advocates and higher revenue. Five9 supercharges Oracle Service Cloud to enable more meaningful interactions and a more memorable customer experience

Simple and Powerful

Organizations that choose Oracle Service Cloud and Five9 are serious about delivering great service to customers. Agents enjoy a single, streamlined, multichannel desktop, eliminating swivel chair, solving customer issues quickly, empowering agents by offering relevant information at the right time

Enterprise-Class

Together Five9 and Oracle Service Cloud provide a modern multichannel service solution that is scalable, reliable and secure.