ServiceNow

Delight customers and upskill your service organization by orchestrating amazing service experiences across every channel with ServiceNow CSM, ITSM and HR

Five9 Adapter for ServiceNow

Together, Five9 and ServiceNow transform customer experiences into customer loyalty and trus. Five9 delivers customer inent and journey context, along with the customer interaction, giving agents the insights they need to upskill their service, orchestrate the right experience, and accelerate the customer journey to the right outcome - on any ServiceNow release, in any channel.

Features/Benefits

The Release You Want
Five9 places the enterprise-class contact center experience at the fingertips of your agents and supervisors, whether you use Kingston, London, Madrid or New York
The UX You Choose
Supporting Classic and optimized for Agent Workspace you can be assured that Five9 delivers the agent and supervisor experiences your business deserves
OmnichannelEngage
Engage your customers in the channels of yout customers' choosing with Five9 omnichannel
Embedded Supervisor
Monitor and ensure agent and customer success. Five9 not only provides and optimized agent experience, but an intelligent, embedded Supervisor directly in the ServiceNow desktop

Call 1-800-553-8159 for More Information