Empower Teams to Achieve More with Less
Enhance the agent experience with a unified workspace seamlessly integrated into your Zendesk environment to increase efficiency and productivity for your agents.
Simplify operations with real-time guidance and transcription to personalize interactions. With customer data captured within Zendesk, agents are equipped with the tools they need to build customer trust and loyalty.
Why Choose Five9 for Zendesk
Talk Partner Edition Support
Supporting Zendesk for Service this enables access to 130+ pre-built APIs to configure telephony requests and actions.
Embedded Workforce Management
Seamless integration of Five9 Workforce Engagement Management provides real-time access to quality and workforce management functions.
Powerful AI Portfolio
Leverage practical AI solutions such as Five9 Intelligent Virtual Agent (IVA) and Agent Assist to deliver tangible business outcomes.
Benefits of the Five9 Adapter for Zendesk
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Improves Agent Efficiency
Combine contact center controls and ticket management into a single, unified workspace solution.
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Streamlines Interactions
Reduce additional training requirements and provide consistent customer experience across voice and digital channels.
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Harnesses Real-Time Data
Equip agents with accurate customer information through data-rich screen pops and real-time guidance cards on every interaction.
Zendesk Names Five9 2023 Technology Partner of the Year
Resources To Help You Get Started
Five9 Adapter for Zendesk
Leverage a unified contact center solution to simplify operations and maximize efficiency.
Five9 Zendesk Sell
Eliminate the friction from deal updates for reps and management to access, analyze, and collaborate on relevant deal data.
Increase Business Agility with Cloud-Based CRM Integrations
Improve agent efficiency and boost ROI with a single, intuitive user interface by integrating Five9 and leading CRM platforms.
Use real-time data collected from your customers to provide actionable insights for your agents and business.
Agent Empowerment
Empower your agents so they can focus on delivering a more human experience.
Business
Agility
Manage your agents with empathy while delivering impact to the business.
