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Understand Your Customer Journey to
Create Differentiated Customer Experiences

July 20, 2017 | 11am PST

What is a differentiated customer experience? How do you create it?

 

We all know delivering a differentiated customer experience can increase customer loyalty, grow revenue, and even strengthen the reputation of your brand.

Join us for a webinar on July 20th at 11am PST to learn how to leverage your customer data to build a differentiated customer service offering that delivers results.

 

In this webinar you will learn:

  • How to make sense of customer data you already have

  • Key tips on customer journey mapping and how to get started

  • How Five9 and AmberLeaf help create powerful customer experiences for clients like Penn Foster


Presenters:
 

Vicki Mahale

Victoria Mihal

IT Director of Technical Operations, Penn Foster

John Kariotis

John Kariotis

President, OCRM Division, AmberLeaf Partners

Darryl Addington

Darryl Addington

Director of Product Marketing, Five9

Register Now


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