Teladoc, a 24 hour, 7-day a week operation that provides virtual medical services to its members, faced a challenge; Implement a new contact center solution with the busy season just around the corner.
Teledoc replaced it with Five9, resulting in a flawless implementation and impeccable performance.
View this :30 webinar to learn more about:
You’ll hear directly from Gary Britton, VP of Operations at Teladoc, as he shares his contact center implementation story and how his contact center organization managed to increase member satisfaction ratings, gain efficiencies, and reduce staffing needs, all while delivering on SLAs.
Gain access to all contact center resources, such as demos, white papers, datasheets, and more.
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