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Win with AI in 2022: 8 Ways to Maximise the ROI of AI in the Contact Centre

Webinar

CET

Win with AI in 2022: 8 Ways to Maximise the ROI of AI in the Contact Centre
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Omer Minkara

Omer Minkara

Vice President & Principal Analyst
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Richard Dumas

Richard Dumas

Vice President, Product Marketing
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Sarika Prasad Headshot

Sarika Prasad

Sr. Product Marketing Manager

Contact centre & CX leaders are charting new territories, focused on finding ways to meet and exceed ever evolving and heightened customer expectations. As they do so, new research by Aberdeen reveals that AI is at the top of their list to transform their activities. Aberdeen’s findings reveal that there is a leading group of businesses that uncovered ways to maximise the impact of AI on their activities. 

Join this webinar to learn:

  • How AI impacts contact centre & CX results & the opportunity costs of not using AI
  • The role of AI capabilities in delivering seamless digital experiences
  • Building blocks to implement practical AI to transform business results and real-life AI success stories

Register
Wednesday, January 26 - 11:00 AM CET