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Jessica Shea
Sr Partner Sales Manager, Five9
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Adam Green
Sr Mgr, Soltn Consulting, Five9
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James Southworth
Sr Dir, Enablement & GTM, Five9
Join us for a strategic partner briefing designed specifically for Five9 ISV and Technology partners. In this session, we’ll explore how our evolving platform capabilities unlock new integration and go-to-market opportunities for our partner ecosystem.
We’ll provide an overview of Five9's new Platform APIs and highlight emerging use cases that enable deeper, more differentiated integrations. You’ll also hear the latest on our AI Agent Connect program, including positioning, growth opportunities, and what it means for partners building AI-powered solutions alongside Five9.
Additionally, we’ll discuss:
We’ll provide an overview of Five9's new Platform APIs and highlight emerging use cases that enable deeper, more differentiated integrations. You’ll also hear the latest on our AI Agent Connect program, including positioning, growth opportunities, and what it means for partners building AI-powered solutions alongside Five9.
Additionally, we’ll discuss:
- Key roadmap updates, including Salesforce CTI EOS/EOL considerations
- Bring Your Own Telephony (BYOT) opportunities and how partners can inject differentiated value by combining Five9 with ISV solutions
- A preview of the CRM SDK and what it enables for developer-led integrations
- The evolving role of Five9 Intelligent Virtual Agent (IVA) as a stand-alone solution and how it fits within broader CX architectures
This session is designed to help you identify where to invest, how to position with Five9 Sales, and how to accelerate joint customer value in 2026 and beyond.