There is a lot of buzz around “omnichannel” and many organizations are frantically trying to understand how to best align their people, processes, and technologies with the expectations of today’s consumer.
ICMI and Five9 created this Tool Kit to help contact center leaders design better customer experiences in today’s omnichannel world.
In this Tool Kit, we’ll explore:
4000 Executive Parkway, Suite 400, San Ramon, CA 94583, USA
1-800-553-8159 | firstname.lastname@example.org
© 2018 Five9, Inc. All rights reserved.