Win with AI in 2022: 8 Ways to Maximize the ROI of AI in the Contact Center
Contact center & CX leaders are charting new territories, focused on finding ways to meet and exceed ever evolving and heightened customer expectations. As they do so, new research by Aberdeen reveals that AI is at the top of their list to transform their activities. Aberdeen’s findings reveal that there is a leading group of businesses that uncovered ways to maximize the impact of AI on their activities.
Watch this webinar to learn:
- How AI impacts contact center & CX results & the opportunity costs of not using AI
- The role of AI capabilities in delivering seamless digital experiences
- Building blocks to implement practical AI to transform business results and real-life AI success stories