Contact Center Reporting Solution Brief
Five9 Reporting: Monitor and Measure for Actionable Insights
Monitor and measure key contact center statistics while developing operational insights for process improvement. The Five9 Reporting solution delivers both real-time and historical insights based on contact center best practices.
Five9 Reporting includes:
- Real-time statistics via the Five9 Supervisor Application
- Dashboards for real-time monitoring and alerts
- More than 100 historical reports based on operational and business best practices
- Robust graphical and customization