Contact Center Reporting Solution Brief

Five9 Reporting: Monitor and Measure for Actionable Insights

Monitor and measure key contact center statistics while developing operational insights for process improvement. The Five9 Reporting solution delivers both real-time and historical insights based on contact center best practices.

Five9 Reporting includes:

  • Real-time statistics via the Five9 Supervisor Application
  • Dashboards for real-time monitoring and alerts
  • More than 100 historical reports based on operational and business best practices
  • Robust graphical and customization