Phone.com Success Story
Newark, New Jersey-based Phone.com® is a cloud-based phone company that provides economical, flexible phone services for entrepreneurs, home offices, small businesses, and individuals. Using advanced Voice over Internet Protocol (VoIP) technology, the company’s basic plan can be tailored to meet customers’ needs at home, in the office, and on the go from a variety of devices—keeping users connected with the people that matter most.
According to Jeremy Watkin, Phone.com’s director of customer service, the company’s “sweet spot” is the small home office customer who needs a local phone number and one or two extensions. For a low monthly fee, Phone.com provides these clients with a business phone line with a menu system and professional greeting. In addition, the company has a growing number of large customers, and also provides international phone numbers for companies with operations overseas.