RJR technology Success Story

RJR Technology needed a cloud-based automated dialer to go hand-in-hand with its home remodeling business software. In Five9, it found the features its clients needed and more—including lead response times so fast, they got a standing ovation. 

Company Background

New York-based RJR Technology is an award-winning company that specializes in software development and website design for the home remodeling industry. The company offers technology, business management, accounting, and consulting services, and is heavily involved with Internet-based lead procurement and marketing.

RJR Technology has more than 200 remodeling clients across North America, including some of the largest firms in the world. The company’s primary product is LeadPerfection, a state-of-the-art, enterprise-class software solution designed to manage remodeling and home services businesses from top to bottom, including lead management and CRM tools. RJR Technology currently provides LeadPerfection as a web-hosted solution, allowing firms to manage their businesses from the cloud.

“When we started, many home remodeling companies—some of them one hundred million dollar businesses—were using contact management software left over from the early ‘90s,” says RJR Technology founder Bob Rubertone. “LeadPerfection very quickly became the best CRM in the industry.”