Administrator for Service & Support

In this demo, we're going to see how Five9 leading technology makes it easy for businesses to stay flexible with changing support needs. Here, we'll see an administrator set up queues scripts and agent tools for managing customer service and support. We'll follow the call center administrator Stephanie Provenza as she goes through the process for a new product introduction the blue seven thousand. Stephanie Works for Blue Ruby a company that makes G.P.S. devices and apps for the iPhone and Android. First Stephanie starts and the administrator console where she will set up call routing for any questions that come in around the blue seven thousand. She'll create a new skill for
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