With Growing Market Demand, Cloud Contact Centre Software Company Invests in Senior Marketing Leadership
San Ramon, Calif. – September 24, 2012 – Five9, the leader in cloud-based contact center software, has added industry veteran David Milam to the executive team.
“Adoption of cloud-based solutions in the contact center is increasing rapidly. As our business accelerates, bringing on David is the next step in building a world-class, enterprise cloud software company. David's industry and marketing expertise, coupled with his leadership skills and passion make him a great asset to Five9.”
Mike Burkland, president and CEO, Five9
A seasoned marketing executive, Milam brings extensive expertise in marketing enterprise and cloud software to his new role at Five9.
- Milam spent the past five-plus years as the chief marketing officer and executive vice president at McAfee, Inc., now a subsidiary of Intel.
- At McAfee, Milam led all aspects of the company’s global marketing effort, including branding, demand creation, product marketing, competitive intelligence, partner marketing, customer community programs, internal communications, and public relations.
- He's held executive positions at EMC, Documentum, Broadbase Software, Cadence Design Systems, and Structural Dynamics Research.
“Five9's cloud-based solution is deployed in thousands of contact centers helping them achieve unparalleled performance and a rapid return on their investment. The contact center industry's appetite for cloud-based solutions is at an inflection point; this represents an amazing opportunity for Five9. I'm excited to build a marketing organization within Five9 that will help the company capitalize on this opportunity and accelerate growth even more.”
David Milam, chief marketing officer, Five9
Five9 is the largest pure cloud-based contact center software provider with more than 1,500 customers and processing more than 3 billion calls per year. The Five9 Virtual Contact Centre and Predictive Dialer are revolutionizing the contact center industry, bringing the power of the cloud to customer service, marketing and sales organizations around the globe. The company gives enterprises of all sizes access to sophisticated and innovative contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions. For more information on Five9, please visit www.five9.com or call 1-800-553-8159.
Padilla Speer Beardsley