Five9 Cloud Contact Centre Software Recognized for Helping Clients Successfully Manage Customer Interactions
San Ramon, Calif. – June 10, 2013 – Five9 has been honored with a 2013 CRM Excellence Award. CUSTOMER Magazine recognized Five9's industry leading cloud contact center software for helping clients successfully manage customer interactions. More than 1,800 clients across the globe use Five9 to deliver exceptional customer experiences, increase agent productivity and achieve tangible business results.
Five9 has led the cloud revolution, helping contact centers of every size transition from premise-based solutions to the cloud. The Five9 Virtual Contact Centre, built on a fully multi-tenant cloud platform, has all of the functionality necessary to effectively run contact center operations, including inbound, outbound and blended call center capabilities, interactive voice response and workforce management.
"It is an honor to see Five9's cutting edge cloud contact center solutions recognized for excellence. More and more businesses are relying on Five9 for a secure, reliable, scalable cloud contact center solution to create exceptional customer experiences, increase contact center efficiency, and deliver tangible business results."
Mike Burkland, president and CEO, Five9
The 2013 CRM Excellence Award winners can be found in the May issue of Customer Magazine.
Five9’s growth and solution excellence has garnered significant industry recognition, including AlwaysOn OnDemand Top 100 Winner, Cloud Computing Excellence Award, a 276th ranking on Deloitte's 2012 Technology Fast 500™, and a ranking of 54th in The San Francisco Business Times annual list of Top 100 Fastest-Growing Private Companies.
Five9 is the leading provider of cloud contact center software, bringing the power of the cloud to more than 1,800 customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations of every size transition from premise-based software to the cloud. With unparalleled expertise, technology, and ecosystem of partners, Five9 helps businesses take advantage of secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit http://www.five9.com.
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