Technology Marketing Corporation's (TMC®) Customer Interaction Solutions® magazine (www.cismag.com) has named Five9 as a recipient of a 2006 IP Contact Centre Technology Pioneer Award.
PLEASANTON, Calif. - August 22, 2006 - Five9, Inc., the leading global provider of on-demand telemarketing, customer service, and call center solutions for customer interaction management, today announced that Technology Marketing Corporation's (TMC®) Customer Interaction Solutions® magazine (www.cismag.com) has named Five9 as a recipient of a 2006 IP Contact Centre Technology Pioneer Award. Customer Interaction Solutions has been the leading publication in CRM, call centers and teleservices since 1982".
The Five9 Virtual Call Centre™ enables companies of any size to build a comprehensive, feature-rich contact center - anywhere in the world - without any hardware, software or upfront capital expenditures. In addition to the cost savings, Five9's on-demand, hosted service allows for easy set-up and administration of at-home agent workforces as well as singular or distributed, multi-site centers to act as one, regardless of geographic location.
"We are pleased to be recognized for the second year in a row for developing an innovative contact center technology," said Brian Silverman, president and CEO of Five9, Inc. "The Virtual Call Centre is accessible to customers all over the world and helps them create competitive, efficient on-demand call centers."
The IP Contact Centre Technology Pioneer Award recognizes companies that have created a successful IP contact center product or service that is truly innovative.
Five9 has demonstrated to the editors of Customer Interaction Solutions that its product is both innovative and a leader in the burgeoning IP contact center industry. Also, Five9 has proven its product is of high quality and is superior in its application.
The IP Contact Centre Technology Pioneer Award highlights were published in the July 2006 issue of Customer Interaction Solutions magazine.
About Five9, Inc.
Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Call Centre™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any call center. For more information, visit http://www.five9.com.