Customer Service and Sales management solutions include pre-built integrations to speed your deployment and enhance customer experiences. Five9 and our partners have worked together to deliver easy to understand and quick to deploy connections. This connected technology approach provides you faster time to productivity and better agent experiences. Happier, more efficient agents translate to happier customers and better results for your business.
The Five9 Adapter for Oracle supercharges Oracle Service Cloud with comprehensive multichannel features allowing you to maximize every customer interaction.
The Five9 Adapter for Salesforce brings advanced contact centre capabilities for inbound customer service and support, outbound sales and marketing, or automated blended operations to maximize employee productivity.
The Five9 Adapter for NetSuite provides cost savings, increased revenues, and customer loyalty benefits to any department within any company that uses NetSuite.
The Five9 Connector for Microsoft Dynamics CRM enables essential screen pop functionality and a unified user interface for contact centre agents that are using the Dynamics CRM application.
Zendesk is a cloud-based customer service platform. Today more than 40,000 companies use Zendesk to provide service to more than 300 million people worldwide. It is designed to be easy to use, easy to customize, and easy to scale. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.
Freshdesk is the leading provider of cloud-based customer support software. Freshdesk has 50,000 customers around the world, including 3M, Honda, Hugo Boss, University of Pennsylvania, The Atlantic, and Petronas. The flagship product allows organizations to support customers through email, phone, websites, forums and social media. With powerful features, an easy to use interface and a freemium pricing model, Freshdesk is widely used by companies ranging from startups to enterprises.
SpiceCSM’s cloud-based, Customer Engagement Platform helps agents deliver first-class customer experiences across every channel through one unified agent desktop.