If you’re a small or medium-sized business with inbound, outbound, or blended calls and are looking for a hosted PBX solution, you should also consider whether you will require call centre software. Or, if you already have a hosted PBX solution, consider using Five9 software to power your call centre operations. High-performing sales, service, and support organizations leverage integrated virtual PBX and call centre solutions to drive user productivity and keep costs low. Our PBX software enables agents to perform their job adequately while saving you money. No other hosted PBX software compares to what we have to offer your agents. Sign up today for a free trial and reap the benefits offered through our PBX phone system.
As the leading provider of on-demand call centre software, Five9 is partnered with a number of leading on-demand virtual PBX providers and offers multiple options for interoperating with hosted PBX platforms. You can add the Five9 hosted call centre software to your existing or new PBX infrastructure for advanced CTI, IVR, ACD, predictive dialing, and more. This increases productivity and cost-saving benefits unrivaled by other companies offering call centre solutions with PBX integration options. Agents can use their PSTN phone lines for their PBX phone system, or for a SIP-based connection with Five9 they can use a VoIP gateway that is connected to the PBX system. This makes it easier to interact with the customer in the fastest way possible, which will create positive impressions that will lead to customer satisfaction.
With convenient PBX integration options to quickly and easily deliver CTI, IVR, and ACD capabilities on top of your existing telephony infrastructure, Five9 can deliver a low-cost alternative to expensive on-premise call centre technology, providing all of the same productivity and cost savings benefits. Our professional cloud management solutions provide call centres with hosted PBX integration options that will deliver cost-saving benefits that rival other alternatives. Sign up for a free trial and discover all of the other call centre features offered through Five9.