Maximize Outbound
Results with Five9
Auto Dialer Solutions
Enhance agent efficiency, connect with more customers and prospects using an automated dialer.
- Boost connection rates with answering machine detection, certified caller, and other advanced technologies.
- Reduce agent idle time and increase productivity by better aligning staffing levels with calling rates.
- Avoid dialing errors caused by manually dialing numbers.
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Leading Brands Choose Five9
Find the Best Automated Dialer for Your Business
Whether your business uses outbound dialers to drive sales or connect with customers, Five9 will partner with you to create the right outbound dialing strategy for your unique needs.
Five9 auto dialer solutions support multiple dialing modes to align with your unique business needs and requirements. Discover the solution that works best for you!
- Predictive Dialer: Gain maximum control over dial rate with manually configured calls-to-agent ratios
- Progressive Dialer: Use advanced algorithms to predict agent availability and adjust dial rates accordingly
- Power Dialer: Provide agents with on-screen customer history from your CRM before each call
- Preview Dialer: Adaptively control dialing pace based on past campaign performance
- TCPA Manual Touch Mode: Restricted manual dialing only, with no “capacity” to conduct automated dialing
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Watch Why Our Customers Place Their Trust in Us
Alaska Airlines
“We use the term ‘guest experience’ when we describe GX versus CX, and to us, that means that when you fly on Alaska Airlines, you feel cared for and want to come back and fly with us again and again.”
WatchPING
“Customer service is more important than ever for PING because it allows us to get closer to our consumers, ensure a more positive relationship with them, and provide a better product and better experiences for them.”
WatchAdventHealth
“This is a journey. It compels us to continue investment in ensuring that we are doing everything in our power to provide the best possible care.”
WatchFrom You Flowers
“We are solely focused on how we can deliver not only the best value but the best experience to our customers.”
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