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Five9 Named a Leader in Conversational AI 
by Aragon Research

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Fireside chat webinar

The Truth About Conversational and Generative AI

Join us for a discussion with industry thought leaders on the impact of AI on the contact centre and how to integrate this technology into your CX strategy.

Watch On-Demand Webinar

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Improve CX with Practical AI

Always on and ready to lend a hand, 24/7. It’s like having a brand-new international team that speaks hundreds of languages and streamlines your most critical business operations.

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Realize Results with Five9

Five9 is a leading provider of cloud contact centre software. We are driven by a passion to transform call and contact centres into customer engagement centres of excellence.

Read What Our Customers and Analysts Have to Say

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Customer Success Book 2024

At Five9, our focus revolves around bringing Joy to CX.

This e-book features real stories and quotes from our customers, highlighting the challenges they have overcome and how Five9 has helped them achieve their business objectives.

Get Customer Success Book
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Gartner

Gartner® Magic Quadrant™ Names Five9 a Leader

See why Gartner recognized Five9 as a Leader in the 2023 Magic Quadrant for Contact Centre as a Service.

 
Get Report

BISSELL Homecare, Inc. has developed innovative floor care solutions for more than 140 years.

With 2,500 employees worldwide, the company has 150 full-time agents across four outsourced contact centres in four countries using the Five9 platform. BISSELL has:

  • Moved to the cloud to support growth and innovation
  • Increased customer satisfaction score by 9%
  • Reduced staffing expenses by 5% with queue callback and efficient agent routing
  • Achieved results from day one of deployment with out-of-the-box features

Learn more about the BISSELL story

Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers
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Customer-first

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio
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Completely-customizable

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards
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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services
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Bringing Joy to CX

Rethink your customer experience capabilities with the cloud. Five9 elevates both the customer and agent experiences by enabling your workforce with AI and evolving the contact centre through an open platform and powerful product suite.

Customer First

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Customer-first

Achieve business success with our results-focused approach to sales, implementation, and service.

Prioritise Your Customers

Completely Customisable

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Completely-customizable

Adopt the cloud contact centre to meet your business needs – not the other way around.

Explore Our Portfolio

Always Innovative

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Always-innovative_661x373.jpg

Analysts consistently recognize Five9 for its solutions and success as a cloud solution provider.

See Our Awards

At Your Service

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Rely on our team to help you achieve continued success in an ever-evolving environment.

See Professional Services