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The Future of Customer Journey

Event Details:

The race to win new customers is getting harder and targeting buyers is becoming more sophisticated. Please join Five9, Salesforce, Altocloud and Aragon Research for our Summer Briefing Series: Winning with Customer Journeys. Learn how Customer Journey Maps are being used to attract, nurture and ultimately win new clients and how the leading developers of customer journey experiences are driving innovation.

Jim Lundy, CEO of Aragon Research, will kick off the event, and then moderate a panel discussion with industry thought leaders from Altocloud (Barry O’Sullivan), Salesforce (John Hernandez) and Five9 (Gaurav Passi). Space is limited, please register now to secure your spot.

Jim Lundy

CEO of Aragon Research

Jim has over 29 years of technology and management experience as a vendor, user and analyst, as well as extensive experience in product strategy, development and go-to-market plans.

Gaurav Passi

EVP Products, Five9

Gaurav has more than 20 years of experience in the cloud software industry, focused on CX, and is responsible for strategy and product roadmap, development, quality engineering and product operations at Five9.

John Hernandez

COO of Salesforce

John is responsible for the business and product operations, as well as key market adjacency and growth strategies for Salesforce’s multi-billion dollar, customer care, Service Cloud business.

Barry O'Sullivan

CEO of Altocloud

As the CEO of Altocloud, Barry has over 30 years of experience in Unified Communications, Predictive Analytics and Web Platforms.

Listen to Visionaries from Altocloud, Salesforce and Five9!