Create a Contact Centre That Exceeds Your Organisation's Needs
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Deploy Your Contact Centre and Reimagine Your CX
The Five9 Intelligent CX Platform empowers organisations of all sizes with the speed, scalability, and agility to deliver fluid experiences that empower agents and delight customers — all while providing the analytics and insights needed to drive meaningful business outcomes.
Pay Only for What You Need
Pricing is based on the number of seats, usage, and features. If you only need 3 seats, you only pay for 3 seats. Changing that number is easy.
No Long-Term Contracts
Choose a month-to-month or annual plan. It's your choice. There are no long-term contracts to limit your flexibility.
No Infrastructure Costs
All you need is a computer, Internet, and a headset. Five9 is in the cloud, so there are no big up-front costs. No servers. No technicians. No maintenance.
No Surprises
Pricing is simple. The basic product includes a generous set of features and popular bundled plans with unlimited talk-time and monthly per-agent fees. Unbundled pricing is available.
Next-Level Contact Centre Software
Choice of Channels
Digital engagement solutions let your customers choose how to connect with you, whether by voice, email, chat, SMS, or social messaging. Their previous interactions follow them regardless of the channel they use to reach out.
Collaborative Intelligence
Combine the human element of agent service with AI and automation to unleash the potential of your contact-centre workforce. Help agents be more productive and give customers more choice.
Practical AI
Reduce costs while increasing productivity with practical applications of artificial intelligence. Enable customer self-service options with Five9 Intelligent Virtual Agent and provide real-time coaching with Agent Assist to deliver immediate results.
Workforce Optimisation
Implementing the right workforce optimisation (WFO) solution can help your contact centre increase ROI and save money, boost agent productivity, improve first contact resolution, and increase conversion rates.