Bernie Fraser
NetSuite

Cloud computing leader NetSuite tried multiple contact center providers before finding the call quality and integration capabilities it needed with Five9. Now the company has a highly efficient, enterprise-level platform that is built for growth—and a partner it can trust.

Daniel Cartmell
IT Director, Greenwood Hall

Greenwood Hall was trusted by some of the largest colleges and fundraising agencies, but its contact centers were constrained by expensive and limited call technology. With Five9, it found flexibility, transparency, and real-time results in the cloud.

Wasif Khan
CIO, Invenio Solutions

Fast-growing sales outsourcer Invenio Solutions had mastered the “scientific” approach to sales, but was struggling with three outdated call platforms. Five9 gave Invenio the scalable, multichannel solution it needed, and today the company’s flying even higher.

Brian Ernst
Senior Health Solutions

Senior Health Solutions had big goals for selling insurance, but they needed the right platform to get started. With Five9, they found a flexible, compliant system that helped the company rise to the top of the market in just three years.

Mike Jennings
Turnstyles Ticketing

Learn how switching to Five9 enabled Turnstyles Ticketing to handle enormous spikes in call volume and help one of its clients break the record for most concert tickets sold in one day—more than 200,000—for a Garth Brooks show.

Hiram Zamora
Englishtown Mexico

Englishtown’s Mexico contact center had grown staff at triple digit rates, but was stuck with an old, featureless call center system and poor productivity. In just one month, Five9 gave Englishtown the tools to accelerate outbound speed by over 40 percent.

Paul Cozzolino
Fast Fix 123

Learn how Five9 has helped the computer support and technology services company expand its business and deliver exceptional customer service.

Teddy Liaw
CEO, NexRep

The Five9 Virtual Contact Center helps NexRep execute its unique at-home agent business model and grow its business year after year.

Joe Huffnagle
Director of Telecommunications, Medical Alert

Medical Alert looks to the cloud for smarter sales campaigns, tools to forecast call volume, and application integration.

Ilya Bodner
The Shipyard

The Shipyard was created to provide end-to-end customer acquisition solutions for the digital age—yet it had inherited a premise-based phone system that was anything but cutting-edge. Enter Five9, which delivered a more flexible contact center platform through the cloud, along with features that are helping The Shipyard win new accounts.

Sajan Choksi
Innovative Vision

Innovative Vision—one of Canada’s biggest business success stories—struggled with a premise-based phone system that became increasingly expensive and out-of-date. The Five9 cloud contact center platform gave the marketing firm optimized integrations, better intelligence, and a bright future.

Mark Fichera
Owner and CEO, OnBrand24

OnBrand24 gets advanced contact center capabilities by moving to the cloud, resulting in competitive advantage in the marketplace—and more business.

Laura Zink Marx
Executive Director, NJ 2-1-1

When Hurricane Sandy struck, NJ 2-1-1 counted on Five9 to scale up quickly, preserving access to critical information and resources.

Jason Myers
Sentinel

Sentinel Customer Acquisition struggled with a premise-based dialer that was expensive and out-of-date. With Five9, Sentinel found that the ease-of-use and scalability of the cloud enabled it to maximize contact center efficiency and increase profits.

Bob Rubertone
RJR Technology

RJR Technology needed a cloud-based automated dialer to go hand-in-hand with its home remodeling business software. In Five9, it found the features its clients needed and more—including lead response times so fast, they got a standing ovation.

Pedro Guijarro
IT Manager, USCB America

An outsourced collections provider to the healthcare industry adds campaigns and agents with ease and delivers positive cash flow for clients.

Rod Schwegel
Co-founder and President, Straight Forward

Start-up Straight Forward uses a cloud contact center solution to gain customer insight and agility—and to compete with established BPOs.