Gartner Contact Center as a Service Magic Quadrant

Five9 Positioned Highest in Ability to Execute
Improved Position for Completeness of Vision
2017 Gartner Magic Quadrant Contact Center as a Service

3 years positioned in highest ability to execute is industry validation of Five9 being true to its vision – Great Customer Experiences Every Time.

Reason 1: High touch premium support
Customer focused culture 24/7x365

Reason 2: Product innovation
Only leader recognized for analytics capabilities

Reason 3: Rich ecosystem
Breadth and depth of channel and ecosystem partners

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Gartner Contact Center Magic Quadrant

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Five9. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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