Five9 System Status
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Degraded Operations
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Partially Degraded Service
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Investigating
We have identified a problem in Digital Engagement Services in the United States. Customers may see performance degradation in chat, email, and SMS searching, sending outbound emails, and synching new users, contacts or configurations. Our team continues to troubleshoot the problem. For future updates or details please login to the Five9 Status Portal (FSP): https://status.five9.com.
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Current Status
Normal Operations
Degraded Operations
Outage
Service |
US |
UK |
EU |
Canada |
|---|---|---|---|---|
Database Services |
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Host Server |
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Application UI Server |
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Login |
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Storage |
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Voice |
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Chat |
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SMS |
Platform Availability
| Year | Month | US | UK | EU | Canada |
|---|---|---|---|---|---|
| 2023 | August | 100.00% | 100.00% | 100.00% | 99.57% |
| 2023 | July | 100.00% | 100.00% | 100.00% | 100.00% |
| 2023 | June | 99.99% | 100.00% | 100.00% | 100.00% |
| 2023 | May | 100.00% | 100.00% | 100.00% | 100.00% |
| 2023 | April | 100.00% | 100.00% | 100.00% | 100.00% |
| 2023 | March | 100.00% | 100.00% | 100.00% | 100.00% |
Past Incidents
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