We Deliver on Our Promise
We believe we earn your trust by being transparent, communicating clearly and regularly, and always being
available to meet your needs and expectations. Here are just a few of the ways we achieve that:
System Status Portal
Review real-time operational status of our systems, including:
- Platform
- Apps
- Voice
- SMS
Quarterly Trust Reviews
Meet with our top technology executives on a quarterly basis. They share infrastructure changes, system upgrades, platform enhancements, and more to keep you in the loop on the work we’re doing to further improve reliability.
Regular Audits
Don’t just take our word for it. We partner with a third-party auditor to regularly review our infrastructure and systems to ensure they are the best in the business. We’re happy to share their findings with you—it’s part of our dedication to transparency.
Constant Communication
We know that building trust means staying in regular communication with you on everything from our change management procedures to how we’re working to resolve any issues. Our communication processes are always clear and transparent to keep you 100% informed.
