Relationships are Built on Trust, Transparency, and Commitment
It’s what our company name, Five9®, was founded on and reflects our unwavering mission to be the most reliable, secure, and scalable contact center solution in the industry.
TRUST
- We will do everything we can to keep our customers happy, operational, and successful
- We will honor SLAs and will move quickly and efficiently to address and correct issues
- We will be your long-term partner and value your trust in Five9
TRANSPARENCY
- We will communicate and share continuous status and information with our customers
- We will respond to any and all requests with truthfulness, facts, and transparency
- We will take the right course of action for the benefit of customers first and business second
COMMITMENT
- We commit to the pursuit of achieving five nines, with the highest reliability and availability
- We commit to safeguarding your data with full support of global guidelines and regulations
- We commit to being fully compliant with and meeting all necessary certifications and standards
- We commit to always being a trusted partner
Rowan Trollope
CEO, Five9